Cannot login to administartion panel after installation
Image verification will not validate
Cannot login as member
Image verification will not validate on member registration
Cause
PHP Sessions are not starting or are not persistent (being saved correctly)
Solution
On some host providers you will need to set your session save path relative to your domain. If your hosting control panel has an link called "CGI and Scripted Language Support" you will need to adjust the php.session_save path to be relative to your domain (see below).
If you do not have an option/link "CGI and Scripted Language Support" in your hosting control panel please send an email to phpsales@gmail.com with your domain URL and hosting control panel login information for support. This service is provider free of charge under free installation.
How to set your PHP session.save_path via Hosting Control Panel
Note: If you are unsure how to perform any of the steps below please contact your host provider with the directions. Most host providers will adjust this for you free of charge. If your host provider is unable to update this for you please send an email to phpsales@gmail.com with your domain URL and hosting control panel information. This service is provided free of charge under the free installation support.
Login to your domain via FTP
Under your public html folder create a folder named phpsessions
Exit FTP
Login to hosting control panel
Find and click on "CGI and Scripted Language Support"
Click on "PHP Scripting"
The
first list item under the "How PHP works" section will contain your
path to your web root. Copy and paste the path into any simple editor
(e.g. Notepad) E.g. /home/users/web/...../pubic_html
Remove the public_html text from the end of the path E.g. /home/users/web/...../
Add phpsessions to the end of the path E.g. /home/users/web/..../phpsessions
In hosting control panel click "Edit your php.ini file for PHP" (if not already enabled)
Locate session.save_path in the php.ini text area
Set session.save_path equal to copied and modified path
Eg. session.save_path = /home/users/web/..../phpsessions
Click Save Button to load setting
Did you know? Free installation is include with every license purchase.
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